Customer support
The answer, at any hour, on any channel.
An agent that answers from your own documents.
Workflow
Answered, or handed over well.
Call or WhatsApp→ Recognise→ Answer→ Ticket or transfer
Conversations · Today
Today126
Answered118
Avg quality88
Order status · WhatsAppresolved
Refund · ticket openedFreshdesk
Billing changeto a person
No app needed
Built from the platform.
KnowledgeYour documents, prices, policies.
MemoryKnows returning customers.
LookupsShopify orders, Chargebee plans.
Hand-offsTransfer, or a Freshdesk ticket.
ChannelsPhone, WhatsApp, SMS, email, chat.
ScoringEvery conversation, scored.