Channels

One agent. Every channel.

A call can finish on WhatsApp. Nothing is forgotten.

Voice calls

Answers and dials, on your numbers.

Pick a language and a voice, then press play.

Rebooking a patientEnglish · India · Meera
  1. Meera

    Hi Arjun, this is Meera from Sunrise Dental. You asked us to call about your cleaning — is now a good time?

  2. Arjun

    Yes, go ahead. I was hoping for something this week.

  3. Meera

    I have Thursday at eleven in the morning, or Friday at four in the evening. Which works better?

  4. Arjun

    Friday at four is perfect.

  5. Meera

    Done — you're booked for Friday at four. I'm sending the details on WhatsApp now.

  6. Arjun

    Great, thank you!

  7. Meera

    See you on Friday. Have a good day!

What the agent did

  1. Checked the clinic diary · 2 slots free
  2. Booked Fri 4:00 PM · Google Calendar
  3. WhatsApp confirmation sent
  4. Outcome: booked · summary saved

A sample call, scripted and voiced on the speech engines Govodo runs on.

Your carrierTwilio, Plivo, Exotel and six more
Natural speechRealtime, or pick each part
Voicemail handledLeaves your message, or hangs up
Live transferWhere your carrier supports it
Calling hoursDials only when you allow
Recorded and transcribedWith outcome and actions
Messages

The follow-up, in writing.

Sent before the call ends, from your own accounts.

WhatsApp

WhatsApp Business numbers

  • Answers chats
  • Confirms mid-call
  • Scheduled reminders

SMS

Your Twilio sender

  • Links and references
  • From any conversation
  • Your delivery reports

Email

Gmail, Outlook or Resend

  • Quotes and summaries
  • From your address
  • Reads the thread

Web chat

One snippet on your website

  • Same knowledge and tools
  • Scored like a call
  • Sent to your systems
One memory

Known on every channel.

Called Monday, messages Wednesday: greeted by name.

Priya Shah · +91 98••• ••210

Called · booked a cut and colourMon 10:14
WhatsApp · confirmation sentMon 10:16
WhatsApp · asked to move itWed 18:02
Moved to Friday 11:00Wed 18:03

Illustration

Pick the channels. We'll connect them.